One of the benefits of Stewardship Technology’s platform, is that you can give donors the opportunity to cover the credit card processing fees. Our research shows, that when given the option, 70% of donors choose to cover this cost. By making a few adjustments to your settings, you can give donors this chance.
– Step One –
Create a Processing Fee Designation
Under the Designation tab click on Add to add your new Processing Fees designation.
Next, give this designation a name, summary, and description. Put a check in the Include on Tax Receipts box. Make sure to uncheck the Include in Catalog box. Then save your changes at the bottom of the page.
– Step Two –
Adjust your Settings
Next hover your mouse over the gear icon at the top right-hand corner and click on Settings. Then put a check in the Donor Covers Transaction box. Use the drop-down box next to Designation to choose your newly created Processing Fees designation. Save all your changes at the bottom of the page.
Now when donors donate, they will be given the option to cover the cost of the processing fees.
– Step Three –
That’s its – you’re done!